MADE OF MUSIC LIMITED
TERMS & CONDITIONS

Introduction
By enrolling with Made of Music Limited, students (or their parent/guardian where applicable) agree to be bound by these Terms & Conditions.
These Terms & Conditions apply to all lessons, courses, ensembles, performances and programmes provided by Made of Music Limited.

1. Enrolment Structure & Academic Year
1.1 Continuous Enrolment
All students are enrolled on a continuous basis unless otherwise stated.
Enrolment continues automatically from term to term.
Students remain enrolled until written notice of withdrawal is received in accordance with these Terms & Conditions.
Continuous enrolment reserves a lesson place, teacher allocation and timetable slot for the student. 

1.2 Academic Year
The academic year generally follows the Irish primary school calendar.
An optional Summer Term may be offered subject to teacher availability, demand and scheduling capacity.

1.3 Withdrawal Notice
A minimum of four weeks' written notice before the end of a term is required to discontinue lessons.
Notice must be received no later than four weeks before the final teaching day of the relevant term.

Where the required notice period is not provided, the student remains liable for the full tuition fees for the following term.

1.4 Enrolment Reminders
Made of Music Limited may issue invoices, reminders or enrolment communications before the commencement of each term.
It remains the responsibility of the student or parent/guardian to provide notice if they do not wish to continue lessons.

1.5 Written Notice
Any notice required under these Terms & Conditions must be provided in writing by email to the school's designated administration email address: madeofmusicschool@gmail.com.
Notice provided verbally, by text message, WhatsApp, social media message or through a teacher will not constitute valid notice unless acknowledged in writing by the school.
The date notice is received by the school shall be the effective date for the purposes of calculating any applicable notice period.

1.6 Re-Enrollment & Yearly Continuity
Students enrolled through Term 3 will automatically retain their place for the following academic year, subject to attendance, payment compliance and staffing availability.
Students placed on a waiting list are not guaranteed a place until an enrolment offer has been made and accepted.

1.7 Waiting Lists
Places offered from a waiting list must be accepted within the timeframe specified by the school.
Failure to accept an offered place within the stated timeframe may result in the place being offered to another student.

1.8 Examination Years & Summer Flexibility
Students preparing for the Junior Cycle or Leaving Certificate may conclude lessons at the end of Term 2 where required for examination commitments.
Secondary school students attending Irish College programmes, exchange programmes or similar educational commitments may request June lessons be rescheduled to the Summer Term, subject to teacher availability and scheduling capacity.

1.9 Suspension or Termination of Enrolment
Made of Music Limited reserves the right to suspend or terminate a student's enrolment where a student or parent/guardian:

• Breaches these Terms & Conditions;

• Engages in inappropriate, disruptive, abusive or unsafe behaviour;

• Fails to comply with school policies or procedures;

• Has outstanding tuition fees that remain unpaid; or

• Acts in a manner that negatively affects the wellbeing, safety or learning environment of students, teachers, staff or visitors.

In such circumstances, any fees already paid may be forfeited and no refund will be issued.

2. Payment & Tuition Fees
2.1 Payment Terms

Tuition fees must be paid in full before the first day of each term unless otherwise agreed in writing.

Block-based programmes must be paid in full before commencement.

Payment is required for all scheduled lessons whether attended or missed.

Enrolment reserves a lesson place, teacher allocation and timetable slot for the duration of the term. Tuition fees therefore remain payable regardless of attendance at individual lessons.

For Duo Lessons, each student's enrolment and payment obligations are separate and remain payable regardless of the attendance, withdrawal or non-payment of the other participant.

Acceptance of a lesson place constitutes acceptance of the applicable tuition fees and payment obligations for that term.

2.2 Additional Costs
Tuition fees do not include books, sheet music, examination entry fees, accompaniment fees or other optional costs unless expressly stated.

2.3 Refunds, Termination & Deposits
All fees, deposits and payments are non-refundable except where a programme is cancelled by Made of Music Limited or where required by law.
Unused lessons, credits or fees cannot ordinarily be refunded, credited, transferred, exchanged for cash or carried forward to another term.

2.4 Discounts
A 5% discount applies to:

• A second instrument studied by the same student; and

• Additional family members living at the same address and enrolled in private lessons.

Discounts apply to private lessons only and cannot be combined unless agreed in writing.

2.5 Fee Adjustments
Tuition fees may be reviewed and adjusted annually.

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2.6 Payment Methods
Payment may be made by bank transfer or direct debit instalments only. 
Tuition fees are calculated based on teaching weeks and lesson allocation rather than calendar weeks.
Where tuition fees are paid by direct debit instalment plan, the student or parent/guardian is responsible for ensuring sufficient funds are available on the payment date.
Where a payment fails, Made of Music Limited reserves the right to reattempt collection, request payment by alternative means and/or suspend lessons until payment has been received.

Instalment payments are a payment method only and do not constitute a pay-as-you-go arrangement. By choosing the direct debit instalment plan, the student or parent/guardian remains liable for the full tuition fees for the relevant term.

2.7 Outstanding Fees & Recovery
Made of Music Limited reserves the right to suspend lessons, withhold participation in performances, examinations or school activities, and/or terminate enrolment where tuition fees remain unpaid.
The school reserves the right to recover outstanding fees through appropriate collection or legal processes.
Any reasonable costs incurred in recovering overdue amounts may be added where permitted by law.

3. Lesson Policies
3.1 Missed Lessons
Missed lessons are non-refundable and cannot be rescheduled.
A short video lesson may be requested in advance where notice of absence has been provided.
Group classes, Duo Lessons, ensembles, bands, choirs, workshops, Song Club sessions and Song Circle sessions cannot be rescheduled or refunded for individual absences.

3.2 Rescheduling
Lessons may only be rescheduled in cases of certified illness, serious injury or family bereavement and remain subject to teacher availability.
The decision to offer a rescheduled lesson rests solely with the school.

3.3 Teacher Absence
Where possible, a suitable substitute teacher will be provided.

Any substitute teacher will be suitably qualified and selected at the school's discretion.
Where a substitute teacher cannot be provided, the lesson will be rescheduled.
If a suitable substitute teacher is offered and declined, the lesson shall be considered delivered and no refund, credit or replacement lesson will be provided.
Where a lesson cannot reasonably be rescheduled within the same term, it may be carried forward to the following term.

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3.4 Attendance & Punctuality
Persistent absence may result in review or termination of enrolment.
Students arriving late will receive only the remaining lesson time.

3.5 Lesson Duration
Students studying Grade 5 level and above must enrol for a minimum of 45-minute lessons unless otherwise agreed by the school.

3.6 Timetable & Teacher Changes
Lesson times, teachers and schedules may change where necessary.
Made of Music Limited reserves the right to assign, reassign or replace teachers where necessary due to illness, leave, staffing requirements, timetable changes, professional development commitments or other operational needs.
While every effort will be made to maintain continuity, the school cannot guarantee that lessons will be delivered by a particular teacher.

 

3.7 Timetable Availability
While every effort will be made to accommodate timetable preferences, Made of Music Limited cannot guarantee any particular lesson day, lesson time, teacher or timetable arrangement from one term or academic year to the next.
Lesson schedules may be adjusted where necessary to accommodate staffing requirements, enrolment levels, room availability or operational needs.

3.8 Bank Holidays
Lessons do not take place on public holidays unless otherwise advised. This is reflected in tuition fees. 

 

3.9 Exceptional Circumstances
Where circumstances beyond the school's control prevent normal operation, lessons may be delivered online and no refunds or credits will be issued.

3.10 Online Lessons
Online lessons are considered equivalent to in-person lessons for attendance, payment and participation purposes.
Students are responsible for ensuring they have suitable internet connectivity, equipment, software and an appropriate learning environment for online lessons.
Made of Music Limited is not responsible for interruptions, delays or reduced lesson quality resulting from issues with the student's equipment, internet connection or other technical difficulties beyond the school's reasonable control.

4. Enrolment Types
Continuous Programmes:

• Private Lessons

• Duo Lessons

• Kids Song Club

• Adult Song Circle (casual attendance)

• Musical Theatre

• Rock Band (monthly)

Block-Based Programmes:
Group Instrumental programmes operate on a per-block enrolment basis and require re-enrolment for subsequent blocks.

4.1 Programme Viability
Made of Music Limited reserves the right to discontinue, merge, reschedule, restructure or modify any programme, class, ensemble, workshop, lesson format or group where enrolment levels are insufficient or where operational, staffing, scheduling, facility or other business circumstances reasonably require.
Where reasonably practicable, affected students will be offered an alternative programme, lesson format, timetable option, credit or refund, as determined by the school.

5. Concert Week
Regular lessons are replaced by performance activities during designated Concert Weeks. 

Participation is strongly encouraged. 

No refunds, credits or replacement lessons will be provided where a student chooses not to participate, as Concert Week forms part of the scheduled teaching programme.

6. Examinations
Where students are preparing for music examinations, teachers will provide professional guidance and preparation appropriate to the student's level and readiness.
Made of Music Limited cannot guarantee examination results, grades, awards, distinctions or any particular outcome.
Responsibility for examination fees remains with the student or parent/guardian unless otherwise agreed by the school.

7. Child Safety & Supervision

7.1 Arrival & Collection
Students must arrive on time and be collected promptly where applicable.

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7.2 Supervision Outside Lesson Times

Made of Music Limited does not provide supervision before the scheduled start time or after the scheduled finish time of a student's lesson, class or activity.

Students remain the responsibility of their parent/guardian outside of these times.

7.3 Emergency Information
Parents/guardians must provide accurate and up-to-date emergency contact information and notify the school of any relevant medical conditions, allergies, additional educational needs or circumstances that may affect a student's participation.

7.4 Parental Support & Student Progress
Parents and guardians of younger students are encouraged to support regular attendance, practice routines, communication with teachers and participation in lessons.
Student progress is influenced by a range of factors including attendance, home practice, motivation, engagement and individual learning circumstances.
Made of Music Limited cannot guarantee specific levels of progress, achievement or performance outcomes.

Regular practice and access to a suitable instrument at home are strongly encouraged and are important factors in student progress.

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7.5 Illness
Students who are not well enough to attend school should not attend lessons.
Made of Music Limited reserves the right to request that an unwell student be collected if they become ill during a lesson or class.

7.6 Behaviour
Students must behave respectfully towards fellow students, teachers, staff, equipment, resources and facilities at all times.

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7.7 Safeguarding
Made of Music Limited is committed to providing a safe, supportive and inclusive environment for all students.
The school maintains safeguarding and child protection procedures in accordance with applicable Irish legislation and recognised best-practice guidance.
Staff, teachers and volunteers are expected to comply with all safeguarding, child protection and welfare procedures relevant to their role.

8. Equipment & Facilities
Students are responsible for their own instruments and personal belongings.
The school accepts no liability for loss of or damage to personal property except where required by law.
Damage caused to school property by a student may be charged to the student or parent/guardian responsible.

9. Privacy, CCTV & Data Protection
Personal data is processed in accordance with GDPR and applicable Irish data protection legislation.
CCTV may operate in teaching and waiting areas for safety, security and safeguarding purposes.

CCTV systems record visual images only and do not record audio.

Footage is accessed only where reasonably necessary for safeguarding, security, health and safety, incident investigation, complaint handling or other legitimate purposes.

Access is restricted to authorised personnel and recordings are retained only for as long as reasonably necessary in accordance with applicable data protection requirements.

9.1 Photography & Video Consent
Photography, audio recordings and video recordings may be taken during lessons, classes, concerts, performances or school activities only where appropriate consent has been provided.
Refusal of consent will not affect a student's participation in lessons, classes, performances or other school activities.
Parents/guardians and students are responsible for informing the school if previously granted consent is withdrawn (this is included in the enrolment form).

10. Communication
Contact details must be kept up to date.
WhatsApp groups may be used for programme announcements where applicable and participation is voluntary.

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10.1 School Communications
Made of Music Limited may communicate important information, invoices, payment reminders, timetable updates, withdrawal deadlines, policy changes and other administrative notices by email or other approved communication channels.
Students and parents/guardians are responsible for ensuring that their contact details remain accurate and up to date and for regularly reviewing communications issued by the school.
Failure to read or receive communications due to incorrect contact information, spam filtering or other issues outside the school's reasonable control shall not affect the operation of these Terms & Conditions.

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10.2 Parent/Guardian Communication
Parents and guardians are welcome to communicate with teachers and the school regarding student progress and lesson-related matters.

To ensure lessons start and finish on time, teachers may not be available for extended discussions between scheduled lessons.

Where appropriate, discussions may be arranged through the school's normal communication channels.

11. Feedback & Complaints
Feedback from students and parents/guardians is welcomed and may be directed to the School Director.
Any formal complaint must be submitted in writing and will be reviewed and responded to within a reasonable timeframe.
Made of Music Limited is committed to addressing concerns fairly, respectfully and promptly.

12. Force Majeure
Made of Music Limited shall not be liable for any delay, interruption, cancellation or failure to perform its obligations where such delay, interruption, cancellation or failure results from circumstances beyond its reasonable control.
Such circumstances may include, but are not limited to, severe weather, flooding, fire, utility failure, internet or telecommunications disruption, public health emergencies, industrial disputes, government restrictions, acts of God or other unforeseen events.
Where reasonably practicable, alternative arrangements, including online lessons, rescheduling or substitute teaching arrangements, may be offered at the school's discretion.

13. Legal
13.1 Amendments
Made of Music Limited reserves the right to amend these Terms & Conditions from time to time.
Reasonable notice will be provided of any material changes.
Continued enrolment constitutes acceptance of the updated Terms & Conditions.

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13.2 Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited by law.
Subject to the foregoing, the school shall not be liable for loss or damage to personal property except where required by law.

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13.3 Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Ireland.
Any disputes arising from or relating to these Terms & Conditions shall be subject to the jurisdiction of the Irish courts.

Agreement
By enrolling with Made of Music Limited, you confirm that you have read, understood and agree to these Terms & Conditions.